In the latest episode of our Webinar series, we were joined by Mark Paulton of Perth, Australia, who shared his perspective on bringing visual intelligence to complex sites, especially in remote mining and industrial projects. The conversation explored how his teams transitioned from traditional, paper-based processes to real-time visibility, and why trust and transparency are key to successful technology adoption.
Moving Beyond Manual Processes
Mark reflected on how not long ago in heavy construction, everything �was pen and paper-based,� and laptops on site were rare. Teams had a reliable way of doing things, and were loath to make changes in a high-stakes industry where lives depend on sound practices. Shifting to visual tools like Evercam, however, has helped evolve operations from manual reporting to shared digital visibility. This is essential for long term success in Australia�s remote and logistically challenging environments.
Simplicity and Team Buy-In
For successful adoption, Mark emphasized the value of keeping new tools standalone and easy to deploy. By introducing Evercam without requiring significant integration, his team built trust and avoided the perception of surveillance. �It was very much a standalone item, and didn�t require any significant amount of integration. We introduced it very, very slowly, so it didn�t come across as going �we're just setting this up and watching you.�� By rolling out cameras carefully and making them low-impact, Mark�s team built comfort and curiosity rather than resistance.
Real-Time Insights that Connect Teams
Visibility now helps office-based staff feel connected to onsite progress. Mark shared how team members can validate plans and catch disparities, turning Evercam into an everyday tool for collaboration across roles. �Support staff can actually get tangible understanding and visual aspects of what they�re working on� They can actually update, see it on the screen which allows them to provide feedback and catch discrepancies.� -Mark Paulton, Contract Management Superintendent�Major Projects, South32 For Mark, Evercam became a powerful connector between remote office teams and what�s really happening onsite, thereby improving accuracy and collaboration.
Shaping A Safety-First Culture
�It's not surveillance,� Mark always points out to his team. �We explain why it's there, what the purpose is, and as it was being used, people understood the benefits.� By framing the technology with clarity and purpose, Mark helped foster trust and empowered his teams to see visibility as a valuable tool. This level of clear communication around purpose has been key to team acceptance. Mark framed the cameras not as surveillance, but in a way that helped shift mindsets and support a safety and quality culture.�
Looking Ahead to Intelligent Capture
Mark sees significant potential in the next wave of reality capture, including �smarter 3D model integration, proactive reporting, and AI-driven insights.� For his teams, these innovations are about enhancing�not replacing�human expertise on the ground.
Closing Thoughts
Mark�s experience highlights how visual tools like Evercam can drive real, day-to-day value on complex projects in an important industry with strong historic traditions. By focusing on simplicity, transparency, and team trust, his approach shows that visibility doesn�t just improve project oversight; it strengthens safety culture, connects teams, and helps organizations continuously learn and improve.
Did You Miss the Webinar?
Watch the full event to learn how visual project management can support your team, improve safety, and drive smarter decision-making.
